FAQs

Where can I find the club constitution and other documents?

All club documentation and policies are available from the club policies page.

What should I do if I have a complaint about the club?

The complaints procedure is described in the club constititution, available from the club policies page.

What should I do if my child is ill?

Please let your manager know via email, text, phone or WhatsApp.

I’ve lost some of the kit that was issued to me.

Please let your manager know as soon as possible. They will then liaise with the kit secretary to identify a replacement item. Note that this may be second hand or new, in which case this may incur additional costs.

My child wishes to transfer to another club

Please let your manager know and they will arrange any paperwork (such as FA registrations) and inform the membership secretary to remove you from any mailing lists and club database.

Please remember to return any club kit - this will always be re-used or recycled via the KitAid scheme.